American Airlines has the worst consumer service of all Airways I've Utilized in my sixty three decades. My wife’s anniversary earrings had been stolen away from her suitcase on June twenty, 2013 and Customer service has REFUSED to Get in touch with us back after reporting the thief the day it happened.
By no means I repeat in no way will I choose American Airlines. Once more.Totally unprofessional workforce within the ticket agent to flight attendants. Many of the jokes I've read about this currently being a †cattle hauler †airline is sad to say genuine in my modern experience.quite unfortunate.
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I was on maintain for about forty minutes, with common ‘updates’ from the supervisor named Tony…who was making contact with some unknown Section to examine on the second, missing voucher….when…Certainly,, I used to be Reduce off! I termed back again…only to be told the wait around could well be eighteen-25 minutes. I’m continue to waiting around on this phone again. This vacation would be the journey of the life time for my husband, a wounded veteran and cancer survivor.
I'm really unhappy with all your purchaser service!!! I feel it was less expensive for yourself To accomplish this to me than to operate the flight which i was originally on, because the flight wasn't whole.
I have produced 3 tries to Speak to client service by means of emails with regards to a latest international flight during which I'd issues with not only the preferred seats that I didn't acquire, nevertheless the Awful client service where my sister And that i acquired. She was discriminated against for staying to significant to get served food items as the tray couldn’t appear down Therefore the flight attendant explained he couldn’t feed her. Although there were open seats, and we could have been superior accommodated, in its place we were being set close to the windows and stuck there with babies.
I've had terrible activities with american airlines. I am able to’t even fee their client service since it is much under a a person star. buyer relations Associates are impolite, limited, and unfriendly.
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rosity to us shareholders. Management and all personnel of AAL are definitely carrying out a terrific work, reflected inside the regular increase of
Tomorrow, on my BIRTHDAY, I’ll address your third share allocation for a Specific birthday existing from all of you and tank you due to the fact-
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.Stephanie,a supervisor was incredibly impolite and the opposite agent instructed me ifI needed to go t oMonterey earlier I need to have a taxi.the agent didn't gave me the seats that Particular assistant had presented me because of my disability Ifound following my third endeavor Darlene
The entire crew personnel was Going Here great , but this person went outside of the jobs expectations and has to be praised and regarded. I’m also delighted we get yourself a snack all over again.
I lately experienced a flight cancelled by American Airways and stood inside a line for 45 minutes to have rebooked on Yet another flight. I was shocked to learn which the gate agents did not Have got a check out to the available USAIR flights.